Innovation and flexibility provide the foundation for our excellence in marketing, sales, and service, allowing us to place the quality of long-term relationships above short-term gains.

Inside Sales

• Vertical alignment
• Lead management - urgency/timeliness
• Collaboration with outside reps
• Account service & maintenance
• Advanced qualification

• Unique liaison between sales team, operations team and Principal base; tracks performance of supply chain across and through all product lines
• In-depth understanding of how product moves through Principal’s supply chains
• Oversee forecasting, order control scenarios
• Model target purchases (e.g. – seasonality, industry watersheds)

Innovation Team

• Sales Advocates
• Vertically-aligned Customer Experience Specialists
• All hold relationships with Sales and each operational department
• Team philosophy:
  1) We all work in 'Customer Service'
  2) We are in business because of our customers

Marketing

• Brand Awareness
• Tradeshow/Special Events
• Social media initiative
• Creative Strategy
• Co-branding

Information Technology

• Implements, maintains and troubleshoots all hardware/software systems
• System and process design
• Online, real-time, always there to support

• Executive and Department Portfolio Management
• Regular executive reviews
• GSD Team
• Process standardization
• Transition facilitation

Project Management

• Data Driven Analysis
• Product Line Development
• Sales Development (Market/Region)
• New Principal/Product Line Transition
• Market Intel gathering and sharing (MangoApps)
       - Competitive Product
       - Competitive Distributor/Intelligence

Business Analysts

Accounting

• Includes Accounting, Pricing, and Credit Teams
• Handles credit applications, assigns credit terms, and manages payables and receivable
• Maintains product cost and customer price files, and measures profit margins on sales

Asset Management

Customer Experience

Purchasing/Supply Chain

• Oversees Palmer Holland's Quality Management System
• Administers technical and regulatory documentation
• Assures adherence to laws and regulations governing responsible distribution practices
• Manages legal transactions
• Monitors and reviews internal processes and procedures
• Coordinates product setup process and guarantees all relevant product information is on file

Compliance

"The ability to collaborate with other junior sellers who are starting their careers. I still lean on my fellow college hires for technical and selling advice and collaboration. Our business model is dependent on a strong contingency of sellers in their 20’s and 30’s, and Palmer Holland provides many opportunities for growth and promotion. If you come to Palmer, you will have a support network to help you succeed."

Kyle Raffel

Account Manager - CASE

kraffel@palmerholland.com

"What truly makes Palmer Holland special is the people. I was green and without any sales experience or chemistry background, but I immediately felt supported across all departments. The first several months I spent at the corporate office gave me exposure to the unique culture Palmer Holland possesses. It was obvious that the people are the most valuable asset to this organization."

Kathryn Carroll

Account Manager - CASE

kcarroll@palmerholland.com

"No other company nor job offer matched what Palmer Holland presented me by fulfilling the criteria I wanted: a solid training program, a stable growth market, supportive culture, solid compensation plan, and a role involving travel. When I ranked these criteria against other, similar companies/offers, Palmer Holland won outright."

Mike Seger

Account Manager - Lubricants

mseger@palmerholland.com

"The hook for me was the people I interviewed with at Palmer Holland. It was obvious that the folks I met were down-to-earth, reasonable people. Many times, career fairs are loaded with recruiters trying to overcompensate for a  standard job. It was different talking to the people at Palmer Holland because no one came across as too pushy or too “selly” on why I needed to be here. The culture was apparent between everyone I interviewed with and knowing that we were a privately owned company."

Ryan Daughtery

Former University of Akron Sales Intern

We want our employees to foster a positive, constructive workplace environment by following our core values of communication, cooperation, teamwork, keep it simple, no politics and quality.  Enjoy what you do!

We support a healthy lifestyle for our employees and their families.  Spend time together. Exercise. Get enough rest.  Take care of yourself.

We expect employees to give their best efforts to their daily assignments and to take every opportunity to:

• Learn something new;
• Teach a new skill; and
• Contribute in a positive manner to the company culture

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